Building a product knowledge database and sales-support RAG for a startup
Provix organized complex product knowledge and built a RAG workflow to support faster proposal preparation and content production.
Overview
Project overview
The company had many product variations and technical features. Sales and marketing materials were distributed across documents and channels, making it hard to prepare proposals and produce content quickly.
Challenge
Product information and proposal materials were scattered, so the team spent too much time searching and organizing information before sales activities.
Support
We structured product knowledge, built a searchable knowledge base, and created a RAG workflow for sales and technical proposal support.
Outcome
The team gained a foundation for faster proposal preparation and more consistent content creation across owned media, video, and social channels.
Approach
How the workflow was designed
We started by identifying the documents and information that sales members actually needed. Then we organized the knowledge structure, prepared the data for retrieval, and designed prompts and operating rules so the RAG system could support practical sales work.
The same knowledge base also became a source for article drafts, video planning, and social media content, reducing duplicated research across teams.
Contact
Discuss sales-support RAG
We can review your current product information and identify the best first scope for a RAG or internal AI assistant project.
- Initial consultation: Free
- Typical response: Within 24 hours
- Online support: Available nationwide